Refund & Returns Policy
Thank you for choosing Best MLB Jersey (“we,” “us,” or “our”). Our Refund & Returns Policy ensures a seamless process for addressing any issues with your purchase. Please read the following policy carefully:
Refund Eligibility:
- You may request a refund within 30 days of receiving your order. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.
Refund Request Process:
- To initiate a refund, please contact our customer service team at [email protected]. Provide your order number and a detailed explanation of the reason for the refund.
Refund Processing Time:
- Refunds will be processed within 1-2 business days upon approval of your request. The actual time it takes for the refund to reflect in your credit card or PayPal account may vary, typically ranging from 3 to 7 business days. The exact timing is subject to the receiving bank’s processing time.
Method of Refund:
- Refunds will be issued back to the original payment method used for the purchase. If you paid by credit card or PayPal, the refunded amount will be credited to the same account.
Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. In such cases, we will provide a prepaid return label.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos of the damaged product. We will arrange for a replacement or refund.
Contact Information:
- For refund and returns inquiries, please contact us at [email protected]
Policy Updates:
- We reserve the right to update or modify this Refund & Returns Policy at any time. Changes will be effective immediately upon posting on our website.